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Why KYC Declined

  • ToCoins
  • Feb 24, 2023
  • 1 min read

Updated: Mar 10, 2023

Please check the following reasons for the failure of the real name authentication.


1. the second level of real name certification submitted information and the first level of certification name / document number is consistent

2. not upload a copy

3. P-image uploading is prohibited

4. whether the lack of handheld documents

5. missing platform name and the date of the day

6. uploading pictures is not clear


At present, after the real-name authentication uploads the front and back photos of the documents, it is necessary to carry out automatic face recognition.

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